Ahhh… The French!
Fiducal, please…. wake up.
Is it possible a foreign owned company trying to grow in America is really so pompous to believe that they can force their style of business on the American customer as well as the American employee? It astonishes me, honestly.
Cutting costs is important in any business, especially when the economy is struggling. However, there is fine line between cutting costs… and cutting off your blood supply and your company’s life line. OBVIOUS POINT: If you cut your staff to the point that no organic growth is possible and to the point that your existing customers no longer have a relationship with their personal contact – YOU HAVE JUST CUT OFF YOUR NOSE TO SPITE YOUR FACE.
This is America… NOT France. In France, employees can be treated poorly perhaps, but unemployment is so high… they will stay. In France, the labor laws are very stringent, so much so that it is very difficult to fire employees… thus again, they will stay. It actually works quite well for both sides… IN FRANCE! However… (news flash)…. We are not in France.
Imagine a French owned company that tries to instill these kinds of values here, with the American workforce and worse… with the American clientele in an a professional accounting service industry! I see it happening daily and it is so sad. Every day I get phone calls, texts and emails that another CPA was fired and their work was pushed into some other remote office where there is NO professional staff (i.e., no CPAs, no EAs, only receptionists and bookkeepers with a couple years of experience).
Guess what, folks? You simply cannot do that to Americans, not only when they are an employee, but especially if they are a client/customer.
Hello? Am I getting through?!?
What’s worse is that this is happening in an industry that relies on personal professional services.
Imagine the professional service industries in accounting, legal, and medicine. Clients build solid relationships with their attorneys, their doctors, and their CPAs, right? It should be obvious that the company can NOT simply tell the clients they now must use someone else, much less someone who has no credentials!
Imagine if your accountant or doctor were fired from the company/office it worked for (to cut costs) and you were told that your work/medical care would be processed by someone in another office, without credentials (i.e., a bookkeeper or med intern), even worse, without your permission. It’s ludicrous.
How well would you take that? Not well, right? What would you do? Find someone else that you like, right?
You have the RIGHT to decide who you give your business to! Absolutely you do.
If I decided to grow in a foreign country… the FIRST THING I would do is hire a manager to oversee those operations. I would MAKE SURE that manager was FROM THAT COUNTRY. The last thing I would do is be so SMUG to think that my American style of management (no matter how successful it was here) would work equally well in ANOTHER country.
The French could take some pointers from this way of thinking. Just a thought as you pour over your financial statements. Sure, you may see an overall decrease in your expenses… BUT if that decrease is also accompanied with the same or worsening decrease in your sales/revenues.. guess what? You’ve been duped by your new manager. Again, just a thought to mull over. Geez.
Poor company. At one time, I loved it as if it were my very own. Because of that, it grew. Pretty simple. Now it is being run by the blind and the american employees are scrambling to find other employment before the hammer falls upon their own offices. How pitiful.
I certainly hope the owner wakes up soon. I’ll be waiting by the phone by the way.